Refund and Returns Policy
Last Updated: 27/04/2026
1. Introduction
At CariTrade, we are committed to providing high-quality business support services, including marketing, management solutions, car rental services, and advertising services. This Refund and Returns Policy outlines the conditions under which refunds may be granted.
2. Nature of Services
Due to the nature of our services, most offerings are non-tangible and customized, which means:
- Services are considered delivered once work has commenced.
- Results may vary depending on market conditions and client cooperation.
3. Refund Eligibility
Refunds may be considered under the following conditions:
- If the service has not yet started
- If cancellation is requested within 24 hours of payment
- If CariTrade is unable to deliver the agreed service
4. Non-Refundable Services
The following are non-refundable:
- Services that have already started or been delivered
- Completed marketing campaigns or advertising spend
- Consultation fees and strategy sessions
- Car rental services once the booking period has begun
- Any customized or tailored services
5. Partial Refunds
Partial refunds may be granted in specific cases:
- Work has started but not completed
- Client cancels mid-project
- Refund amount will be calculated based on work already completed
6. Car Rental Policy
For car rental services:
- Cancellation before 24 hours: Full refund
- Cancellation within 24 hours: 50% refund
- No-show: No refund
7. Processing Time
Approved refunds will be processed within:
- 7–14 business days
- Using the same payment method
8. How to Request a Refund
To request a refund, please contact us:
- Email: contact@caritrade.com
- Phone/WhatsApp: +973- 33546600
Include:
- Full Name
- Order/Service Details
- Reason for request
9. Policy Updates
CariTrade reserves the right to modify this policy at any time. Updates will be published on this page.lated to refunds and returns.